The working world has extended into almost every home and user device today in the form of hybrid and remote work. As 2022 has unfolded, daily work for employees looks very different compared to the way it looked only two years ago.

Enterprises have taken on an increased number of digital transformation initiatives, greatly expanding the total possible attack surface. Making information and applications available for customers, partners and employees also vastly broadens the attack surface.

As a result, cybercrime has escalated, and a record-breaking number of data breaches of increasing sophistication and severity are taking place year-after-year. In 2021, there were more than 1,800 data breaches reported, an increase of 68% from the year before. 1

Most organizations realize that it is time to enhance remote access strategies and not rely solely on perimeter-based protection. Even if your organization doesn’t offer security expertise, you can take advantage of the growth in the security industry to expand your business with Dell Managed Detection and Response (MDR) a subscription-based service that helps secure and protect a customer’s IT environment against cybersecurity threats and initiates remediation in the event of a security incident.

Although some of your customers may have IT teams that can handle certain technical issues, outsourcing to a managed security services provider is often more cost-effective for the customer, especially given the investment involved in building a security operations center. 

Dell MDR is also a great option for your customers because they might not have the security expertise they need to fully secure their IT environments.  This provides you with the opportunity to manage the customer relationship while Dell provides an ‘as-a-service’ security offering to your end-user.   

Help your customers get ahead of security threats

Keeping IT environments secure is a moving target, as malicious actors continue to improve, automate, and expand their attack strategies. For the modern organization it can be challenging to keep up, especially for smaller security teams.

Dell MDR, powered by Secureworks® Taegis™ XDR, provides 24/7 monitoring across endpoint devices, data center networks and cloud environments. It improves your customers' security posture while significantly reducing the burden on IT teams.

As a solution provider who offers Dell MDR, you can help your customers shift from a reactive to proactive security mindset through certified cybersecurity experts, global operations reach and advanced Secureworks technology.

How does Managed Detection and Response work?

Designed for organizations with 50 endpoints or more, Dell MDR is a fully integrated combination of technology, expertise, and operations. The service draws on the knowledge of Dell Technologies security analysts, who have spent years assisting enterprises all over the world better protect their operations. Dell MDR harnesses the power of Secureworks Taegis XDR—an advanced security analytics software platform that is the product of more than 20 years of proven know-how, real-world threat intelligence and research, and expertise in detecting and responding to sophisticated threats.

This service assists solution providers with deploying the Taegis XDR software agent across their customers’ data sources. So, when a threat arises, expert security analysts investigate and provide recommended actions and step-by-step instructions to contain and remediate them.

Additionally, you’ll benefit from some significant service offerings within the Dell Partner Program, which will help you stay ahead of the competition with integrated, end-to-end products, services, and solutions, all supported by one vendor – from client to infrastructure, and from edge to the cloud. Learn more about this opportunity. 

Learn more about Dell Managed Detection and Response.

1 Identity Theft Resource Center’s 2021 Annual Data Breach Report Sets New Record for Number of Compromises


Was this article helpful?

Read more about Newsroom, Security