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How AI-Powered Devices Can Dramatically Improve Your Customer’s Business

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By encouraging your customers to refresh their client devices with artificial intelligence-enabled (AI) solutions, you’re helping them invest in increased efficiency, productivity, security and improved employee satisfaction.
 
GenAI has quickly become a must-have technology for modern organizations that want to foster innovation and stay ahead of the competition. It’s a transformative technology that can reshape jobs by automating tasks, streamlining innovation and aiding in problem-solving.
 
Helping your customers manage their device refresh is good for your business, too. You can create new revenue streams and improve customer experience through the sale of client solutions, peripherals and services.
 
The AI Advantage
AI-enabled client devices can provide a myriad of ongoing benefits for your customers, including:
 
•   PCs and workstations that are more intelligent, self-aware and user-aware.
•   Centralized AI assistance with Copilot in Windows*, which uses AI to help perform tasks and create content.
•   Personalized PC Performance from Dell Optimizer, built-in AI software that learns and responds to how users work.
•   Bolstered security with built-in features from Dell, Intel and Windows that safeguard your customer’s business and personal data.
•   Improved communication and collaboration with AI-driven conferencing; both from built-in PC features as well as higher-quality and intelligent headsets and cameras.
 
The Power of as-a-service
With Dell APEX PC-as-a-Service offering, you can help your customers refresh their devices while maintaining budget predictability and eliminating upfront costs. In other words, they can stay current with the latest technology without straining their financial resources. It also means they can maintain a modern end-user experience, selecting from a broad portfolio of high-performing technology.
 
Adopting Dell APEX PC-as-a-Service helps increase IT efficiency and lower costs by enabling your customers to access simple and seamless centralized management capabilities for monitoring and updating. And because no upfront investment is required, your customers’ device fleets will remain scalable as they make predictable payments over time.
 
In addition, this offering supports responsible procurement and retirement of end-of-life devices to reduce e-waste, making it a sustainable choice.
 
Help your customers get the AI advantage now by showing them how easily and efficiently they can upgrade their client devices. To get started, visit the Dell Technologies Partner Portal for more information and access to free partner resources.
 
 
 
* Timing of feature delivery and availability varies by market and device. Screen simulated, subject to change. Use Copilot with a Microsoft Account or use Copilot with commercial data protection at no additional cost by signing into a work or school account (Microsoft Entra ID) with Microsoft 365 E3, E5, F3, A3 or A5 for faculty, Business Premium, and Business Standard. Coming to more Entra ID users over time.
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Grow Your Business By Offering Your Customers A Complete Solution

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By assisting your customers in refreshing their employee IT, you have the opportunity to equip them with Dell Technologies latest broad portfolio of client devices, displays, peripherals and services. With a full range of industry-leading tech, you can meet your customers’ requirements and boost your sales. 
 
What’s more, selling the broader Dell portfolio into your infrastructure accounts extends your account reach, maximizes profit potential, and accelerates your tier achievement*. 
 
A complete solution includes three vital components:
 
Dell Client Devices
The latest Dell Technologies client devices are designed to maximize employee productivity and simplify IT. These are the most secure commercial PCs[1],with built-in security features, such as fingerprint readers, contacted and contactless smart card readers and lock slot options to catch and repel malicious activity before it compromises your system.
 
AI automation and enhanced productivity come courtesy of Dell Optimizer and Copilot, a new AI-Assistant in Windows 11[2]. And with sustainability at the core of Dell’s product design and packaging, your customers will benefit by helping them meet their environmental, social and governance (ESG) requirements.
 
Dell Services
Become a trusted advisor and increase customer loyalty by offering an array of Dell Services. You can leverage these services to increase your revenue and profitability, maximize rebate potential and accelerate your metal tier achievement*.
 
Available services include:
 
-     Dell ProDeploy Client Suite enables you to accelerate client deployments and grow profitability with greater speed and flexibility.
-     Dell ProSupport for PCs Suite provides intelligent, predictive and automated support for the modern workforce. 
-     Managed Detection and Response helps your customers protect their businesses with enterprise-class security expertise, tools and analytics. 
 
Dell Displays and & Client Peripherals
Help your customers maximize their tech refresh investments by eliminating the drag of old accessories. When your customers include new Dell displays and client peripherals it improves their experience and helps boost productivity and innovation. It also enables you to increase your revenue and rebate potential*.
 
Visit here now to learn more about how you can provide your customers with a complete solution, including Dell client devices, services and peripherals. 
 
 
*Partner eligibility may vary by location, partner type and partner tier. Please refer to the Partner Program Benefits & Requirements for full eligibility and criteria.
 
[1] Most secure business PCs - Based on Dell internal analysis, September 2023. Applicable to PCs on Intel processors. Not all features available with all PCs. Additional purchase required for some features.
 
[2] Timing of feature delivery and availability varies by market and device. Screen simulated, subject to change. Use Copilot with a Microsoft Account or use Copilot with commercial data protection at no additional cost by signing into a work or school account (Microsoft Entra ID) with Microsoft 365 E3, E5, F3, A3 or A5 for faculty, Business Premium, and Business Standard. Coming to more Entra ID users over time. 
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Innovative new peripherals empower partners to deliver a better work experience for their customers

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Regardless of where your customers’ employees work, the technology they use is key in driving productive and collaborative employee experiences. And as every solution provider knows, the personal computing experience is determined by the ecosystem of devices that brings employees closer to their colleagues, customers, and clients. To further enhance and accelerate this experience, Dell Technologies recently announced a family of exciting new peripherals that partners can excite customers with. 

Setting the gold standard in display innovation 

Earlier this month Dell introduced another game changer in display innovation with the world’s first 6K-resolution monitor with IPS Black panel technology - one that provides higher contrast and deeper blacks and is fully compatible with both Windows and Mac operating systems. The Dell UltraSharp 32 6K Monitor raises the standard for monitors with exceptional details, sharpness, and color accuracy in stunning 6K resolution and VESA DisplayHDR 600. It is the ideal choice for detail-oriented professionals like graphic designers, engineers, and data scientists. With 150 percent more pixels on 6K resolution than 4K resolution, the new UltraSharp 32 6K Monitor brings amplified detail and additional clarity to all data sets and graphics.

The UltraSharp 32 6K Monitor is also purpose built for users looking for excellent video conferencing capabilities, especially under low light conditions. It features a built-in dual gain HDR 4K webcam and provides auto framing, light adjustments plus enhanced clarity, and automatic SafeShutter. As far as audio is concerned, it has an echo cancellation mic and dual 14W speakers for an intelligent and more secure collaboration experience. And with respect to the workspace, the integrated front-facing pop-out feature provides intuitive easy access to ports so users can connect their accessories and devices easily and cleanly.

In staying true to Dell’s sustainability mission and purpose, these monitors contain up to 85 percent post-consumer recycled plastics and up to 90 percent recycled aluminum. They also ship in select packaging components made with up to 90 percent recycled materials. Dell remains committed to be ENERGY STAR®, EPEAT and TCO Certified Edge.

A family of innovative peripherals for a maximized collaboration experience

Dell Technologies is bringing even more peripherals to market to improve the overall PC experience. They’ve announced the launch of the world’s first Zoom-certified* collaboration keyboard, the Dell Premier Collaboration Keyboard. Its design features dedicated touch controls to easily manage Zoom calls, allowing users to mute and unmute the microphone, toggle between video on and off, more easily screen share and call up the chat panel. Your customers can remain on track with features like smart backlighting with hand-proximity detection, 15 programmable keys and fast one-minute USB-C charging for a full day of battery life or up to 20 days on a single charge.

Built specifically to pair with the keyboard is the new Dell Premier Rechargeable Mouse, featuring a thoughtfully crafted design with a comfortable palm grip. This mouse has a track-on-glass sensor that allows users to work seamlessly on virtually any surface, while smooth-gliding advanced four-way scrolling provides a more intuitive navigating experience. The mouse provides full day of use with two-minute USB-C quick charging and up to three months of battery life on a full charge. Both devices are seamless and more secure with Dell Pair one-click connectivity,** and transmission is encrypted to help keep your data safe. 

Excite customers with the promise of a better work experience

Now you can deliver to your customers a full ecosystem of innovative new displays and client peripherals that make their employees’ work experience better and more productive. Find out how by visiting here.

*Based on Dell analysis of publicly available information of competitive personal Zoom Room keyboards, August 2022.

**Based on initial pairing.

@DellTechPartner

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It’s Not a One-Size-Fits-All World. That’s Why Dell Technologies Offers Choice.

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The last few years have taught us that adaptability is crucial. They’ve also taught us that everyone adapts in their own way. That doesn’t necessarily make it easy on businesses to keep their employees engaged, collaborative, and productive. 

That’s why Dell Technologies offers an extensive portfolio of Commercial PCs to satisfy and excite all types of customers in all types of work settings.

As a technology solution provider, you deal with many types of businesses, office settings, work styles, and personalities. You know that the one thing you can count on is the fact that everyone’s computing needs and technology preferences are different. With Dell Technologies’ PC portfolio, you can rely on the brand you trust for quality and dependability, and still enjoy the ability to find solutions that fit your customers to a tee.

Here's a look at what your peers are reading about on Enterprise Tech Provider and the products that have ignited their interest. 

Help your customers confidently work anywhere with the new Latitude 9330 featuring collaboration touchpad.

A new 13.3” ultra-premium 2-in-1. The smallest Latitude designed for the best collaboration and connectivity, with intelligent performance and built-in security and privacy. The Latitude 9330 is the first 9000 series laptop with a 13-inch display and runs on a 12th Gen Intel Core CPU (up to i7 vPro) paired with either Intel Iris Xe or integrated graphics.

The new Dell Speakerphone – SP3022: Purpose built for the hybrid workforce.

Teams and Zoom meetings are ubiquitous but audio can still be a struggle. Ditch the headset and consider a high-quality speakerphone for more professional looking and sounding conferences. Customers can enjoy superior sound quality and a best-in-class audio experience from a device that knows the difference between human voices and background noises. 

Seeing is believing | All-new Dell UltraSharp 32 4K Video Conferencing Monitor is CES® 2022 Innovation Award Honoree.

Keep collaboration open for customers employed in remote work environments with Dell’s UltraSharp 32 4K Video Conferencing Monitor. This advanced video conferencing monitor features an intelligent 4K webcam, like the company’s already well-known UltraSharp webcam, along with echo cancelling dual array microphones and 14W speakers. 

Evolving to meet dynamic customer demands and help solution providers stay focused on driving business value for their customers is what Dell Technologies’ PC portfolio is designed to do. Learn how Dell Technologies has aligned several of its new PC launches to the trends and changes that the company is seeing in the industry, while advancing technology delivery in a way that is not only good for the modern solution provider, but their customers and the planet, too.

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Interactive product highlights next-gen technologies to help your customers achieve digital transformation

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Today, more than ever, organizations are leaning in even further and adopting modern solutions and services that give them the ability to see around corners and be ready for whatever comes next. 

Unfortunately, for the solution provider, doing on-site visits to demonstrate how Dell’s product portfolio can support their customers’ needs has been difficult over the last few years. To address this issue, Dell has launched a new, interactive showcase featuring the company’s next wave of technology and solutions that are available to help achieve digital transformation. 

The “Dell Technologies Experience” serves as a modern platform for digitally demonstrating the company’s latest products and solutions that are being launched to facilitate innovation for your customers and your business. 

For the solution provider, the benefits of employing this platform, to demonstrate how a new technology or solution from Dell could work for a customer, are multi-faceted: 

·       Dell Technologies Experience allows the customer to enjoy instantaneous engagement

·       You can engage with prospects on the spot, without having to wait for products to arrive 

·       Share in-depth product information with full 360-degree perspective, videos, and technical specifications

·       Reduce cost and environmental impact of unnecessary shipping

Among the areas of focus that are already live on the site:

·       Home

·       Office

·       Café

·       Creator

·       Education

·       Retail

·       Sustainability

When you enter each virtual tour, you can interact with the scene to call up products and solutions that Dell has developed to make this new age of work a seamless and more secure experience. 

Among the featured products presently available on the “Digital Technologies Experience”:

·       Latitude Laptops with Intelligent Privacy and ExpressConnect

·       Workspace Flexibility

·       Latitude Mobile Performance

·       OptiPlex Desktops

·       Precision 3000 Series Workstations

·       UltraSharp 32 4K Video Conferencing Monitor

Innovation never stops, and the Dell Technologies Experience makes it easy for you to present the power of Dell’s portfolio in real world situations, helping your customers understand how these new digital technology solutions, products, and services will help drive their business success.

Check it out for yourself: Dell Technologies Experience.

@DellTechPartner

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Seeing is Believing | All-new Dell UltraSharp 32 4K Video Conferencing Monitor is CES® 2022 Innovation Award Honoree

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With more companies than ever before now embracing a remote work environment, there’s been increased focus on collaboration tools; specifically, those that make up the ecosystem around the PC.

One tool worth checking out is the newly-named CES® 2022 Innovation Award Honoree—Dell’s UltraSharp 32 4K Video Conferencing Monitor. This advanced video conferencing monitor features an intelligent 4K webcam, like the company’s already well-known UltraSharp webcam, along with echo cancelling dual array microphones and 14W speakers. 

This monitor was specially designed to provide best-in-class collaboration and visual experiences for customers employed in remote work environments across the world.

A closer look

If your customers are in the market for a new monitor – one that makes them feel like they’re right there in the room with their team (even though they might be a world apart) – they should seriously consider the Dell UltraSharp 32 4K Video Conferencing Monitor. 

For one, it’s the first monitor in its class with IPS Black panel technology1. Coupled with VESA DisplayHDR 400, this lets your customers view content in greater detail with 4K resolution, contrast, and color. ComfortView Plus technology is included to reduce harmful blue-light emissions while also retaining color accuracy.

The monitor’s intelligent webcam is equipped with a 4K HDR Sony STARVIS™ CMOS sensor for light adjustments, AI auto framing capability, integrated smart security features, and enhanced visual clarity. 

And then, of course, there’s the cutting-edge video conferencing technology. The new UltraSharp is certified for Microsoft Teams and comes with privacy and productivity features to allow customers the ability to easily come on and off mute, enable/disable the camera with SafeShutter, and quickly sign-in and out with Dell ExpressSign-in. 

Smart design and productivity features

The Dell UltraSharp 32 4K Video Conferencing Monitor’s sophisticated design features a platinum silver finish that nicely complements both home and office spaces. The aesthetics are clean to conceal all visible wires, etc., without compromising functionality, and the monitor’s extensive connectivity options, including RJ45 and USB-C with up to 90W power delivery, allow customers to easily transform the monitor into a top-notch productivity hub. For enhanced manageability, this monitor also comes with MAC Address pass-through2, PXE Boot, and Wake-on-LAN conveniently built-in.

Speaking of productivity, the UltraSharp comes with Auto-KVM, Picture-in-Picture (PIP) and Picture-by-Picture (PBP) features so users can connect two PCs to the monitor and multitask on content from both input sources, concurrently.

Learn more about the Dell UltraSharp 32 4K Video Conferencing Monitor and Dell’s other CES® 2022 Innovation Award Honorees. 

1. Based on Dell analysis of desktop monitors with built-in speakers,

microphone and webcam, Aug 2021.

2. MAC Address pass-through functionality is tested to work with most Dell PC systems. Functionality on non-Dell systems may vary.

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Announcing a new leading-edge webcam built for today’s hybrid world

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The office-centric business model has been forever changed. The new hybrid workplace is now the de-facto standard for the working world. This new hybrid world ecosystem has now become largely dependent on home offices, mobile devices, PCs, video conferencing, and collaboration apps. 

With workers less tethered to the physical office, the need to maintain a culture of belonging, collaboration, and innovation is more important than ever. This same notion applies to interactions with customers and suppliers too. What organizations used to do physically they must now do digitally.   

While this new model had some initial challenges, the reality is that it has opened new doors as well. We are just scratching the surface with respect to how much further we can extend our reach in the digital world versus the physical world. 

In this regard the need for a more professional ‘home studio’ set-up has never been greater. The days of the audio-only conference call are gone. Today, everyone needs to not only look good on camera, but they must also be comfortable in front of the camera. As such, the new skills required for the hybrid world demand new video technologies for the hybrid world.

This new Webcam delivers the stunning quality and performance today’s hybrid world demands

The newly released Dell UltraSharp Webcam is a cutting-edge webcam expressly designed for providing the highest level of quality for personal collaboration. The UltraSharp Webcam offers outstanding video quality along with a thoughtful and practical design. Best yet it is secure, yet easy to use.

For customers that are looking for new and better ways to extend their digital reach, the new Dell UltraSharp Webcam is the perfect solution. All one needs to do is look at how the UltraSharp can make a profound difference when collaborating digitally.

The unit contains a powerful 4K camera with a large Sony STARVIS CMOS sensor, which takes in more light thereby enabling clear, vibrant and vivid clarity

Super easy set-up is enabled by magnetic attachment of their webcam onto the webcam mount without any tools. This webcam never blocks the screen – even on borderless monitors.

The UltraSharp keeps their PCs secure with ExpressSign-in’s presence detection and Windows Hello facial recognition features. Express Sign-in will automatically lock the screen when the user walks away.

The unit easily installs on customers’ PCs via Dell Peripheral Software Manager and allows users to customize their video any way they want to

The UltraSharp is certified for Zoom and Microsoft Teams, and is also compatible with all leading UC platforms

Learn more about how you can refresh your customers’ webcam environments here

And check out this cool video of the UltraSharp here

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