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Important Trends, Perspectives and Analysis for Solution Providers and Integrators

Essential Reading

There is no denying the value provided in a consumption-based, as-a-Service model. Today’s forward-looking customers are wanting to implement this new service model not only as a means for reducing...

True diversity and inclusion is hard, especially in high tech.  That’s why a number of companies, despite making a commitment to do better in this area, find their numbers aren’t moving.  It’s one...

A company’s ability to successfully capture new opportunities is directly correlated to how efficiently and effectively it can leverage its data and technology to improve operations and customer...

Technology providers know better than anyone that we are living and working in the online world. So, it only stands to reason that as tech providers we understand the critical importance of...

RelateCare – a joint venture between Cleveland Clinic in the U.S. and Rigneydolphin in Ireland –combines Cleveland Clinic’s healthcare expertise and Rigneydolphin’s experience in contact-center...

At Dell Technologies, they are committed to driving human progress and leading in environmental, social, and corporate governance. Through their reach, technology, and people, they strive to create...

As more IT organizations are faced with the challenges of meeting higher performance, agility, availability, and scalability requirements (while, of course, staying within budgetary constraints),...

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